Your privacy is very important to us, which is why we will only handle your personal information in accordance with this policy. Please ensure that you read this policy, which sets out how we collect, hold and disclose personal information, prior to using My Wishes Are.
We may collect and hold a variety of information from you while using My Wishes Are. This may include information or an opinion which can, or might reasonably be expected to be able to be used to personally identify you (Personal Information).
The type and amount of Personal Information which we collect depends on how you use My Wishes Are (for example, whether you are a Member or a Nominee). We aim to only collect Personal Information which is reasonably necessary for us to provide My Wishes Are.
Some types of Personal Information we may collect includes your:
We may also collect and hold other types of information about your interaction with My Wishes Are as set out in this policy.
We generally collect Personal Information directly from you in the following ways:
We may also collect your Personal Information from third parties such as:
Any personal information stored by our site is securely stored on servers hosted within Australia, and communicated using SSL encryption.
We have taken all reasonable steps, including implementing a number of commercially standard security systems and procedures, to prevent any misuse, loss, interference, modification or unauthorised access or disclosure of your Personal Information.
Stored Personal Information about you may be combined or linked with any other information about you that we hold, including any information we receive from third parties.
We will never share, sell or rent your Personal Information to third parties other than as disclosed in this policy. In particular, we will never provide your email address to third party advertisers without your consent.
We collect, hold, use and disclose Personal Information to:
Despite the above, whilst Member Content is collected and stored via My Wishes Are, we do not view or access any Member Content other than your name, email address, billing information and promotional codes. Accordingly, a Member’s specific funeral and burial wishes and directions, including any Personal Information therein, are not accessible by us and are not used for any of the purposes listed above. Only a Member and their Nominees are authorised to access the funeral and burial wishes and directions of a Member as specified in that Member’s Member Content.
In circumstances where we determine it is commercially viable to do so, we will attempt to carry out any of the above listed purposes without using Personal Information or de-identifying Personal Information first. We will take reasonable steps to de-identify or destroy any Personal Information where it is no longer needed for the purposes provided for in this policy.
Whilst you are using My Wishes Are, we and other third parties may also collect and hold other non- personal information by using cookies or other technologies. Cookies allow tracking and storage of information about your use of My Wishes Are either directly or through third parties.
Cookies are used by us for various reasons including to:
Promotional offers or any other content or website that is created or hosted by a third party, but is accessed by you via My Wishes Are (through embedding, hyperlink or otherwise), may be subject to that third party’s own privacy and data collection policies and practices which may vary from our own.
If you voluntarily disclose Personal Information to a Nominee via your Member Content you do so at your own risk as we cannot control how a Nominee will use that Personal Information.
Our business is solely based in Australia. We will not intentionally disclose your Personal Information overseas for any purpose. If we do need to disclose Personal Information overseas we will update this policy accordingly in advance and will take reasonable steps to ensure that overseas recipients handle Personal Information in accordance with our policy.
You have a right to request access to and seek correction of any Personal Information we hold about you. You can make this request via the contact details at the end of this policy.
We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (the Act).
If you have complaints, comments or concerns regarding the Act or this policy, please first contact us directly via the contact details at the end of this policy. We will endeavour to get back to you as soon as possible, but we ask that you allow us up to 30 days to respond before taking any other action.
For any queries relating to this policy, please contact:
My Wishes Are Privacy Officer
My Wishes Are Pty Ltd
Alternatively, please use the ‘Contact Us’ feature of your Account.
We may update this policy from time to time. The most current version of this policy will always apply.
Last updated: 23/01/2018